Connect to the database

Connecting to your Ultimo cloud database

Testing the database connection

After creating the database user with use of the previous manual, an email with the connection information, consisting of the server name, database name, and username, is sent to the email address you used in the creation of the database user.

Please make sure that when connecting to production environments, you are connecting to the failover server. A failover server is used to relieve the load of the actual production server. The data is still real time! Testing can be done with for example SSMS or ODBC.

IFS Ultimo reserves the right to disable the database user if it is connected to the production server and our initial request to change it to the failover remains unanswered. Please ensure timely responses to avoid any interruptions in your server connections. Thank you for understanding

SSMS

Open a new connection by clicking on connect in the Object Explorer.

Fill in the server, login and password when you received an SQL Server account.

Or when you received an account with AD fill in the server name and user name:

Before connecting, click on the Options >> button and fill in the database.

Now click on Connect and see if the connection can be made.

ODBC

Go to the System DSN tab and click on Add…

Select the ODBC Driver 17 for SQL Server and Finish

Fill in a name and the provided server name:

Select SQL Server Authentication and fill in the username and password.

Check the Change the default database to box and fill in the database name in the next screen.

Continue by clicking Next and Finish. Test the database source and you are good to go!

Firewall

In some environments, the firewall on your network needs to be configured too. In the BI connection to your Azure database, a static IP address is not possible. See https://docs.microsoft.com/en-us/azure/azure-sql/database/connectivity-architecture

The best way is to allow (whitelist) the IP addresses and ranges for your region as described below.

Development, Test and/or Acceptance environments

Region
Server
IP Addresses
IP Address Subnets

Australia

UltimoProductionAUS.Database.Windows.Net

13.75.149.87

40.79.161.1

13.70.112.9

13.70.112.32/29

40.79.160.32/29

40.79.168.32/29

20.53.46.128/27

Europe

UltimoProductionCloud.Database.Windows.Net UltimoProductionEurope.Database.Windows.Net UltimoProduction2Europe.Database.Windows.Net

104.40.168.105

52.236.184.163

104.40.169.32/29

13.69.112.168/29

52.236.184.32/29

20.61.99.192/27

Germany

UltimoProductionGermany.Database.Windows.Net

51.116.240.0

51.116.248.0

51.116.152.0

51.116.152.32/29

51.116.240.32/29

51.116.248.32/29

51.116.149.32/27

India

UltimoProductionIndia.Database.Windows.Net

104.211.96.159

104.211.86.30

104.211.86.31

40.80.48.32

20.192.96.32

104.211.86.32/29,

20.192.96.32/29

40.80.48.32/29

20.192.43.160/29

Sweden

UltimoProductionSweden.Database.Windows.Net

51.12.224.32/29

51.12.232.32/29

United Kingdom

UltimoProductionUK.Database.Windows.Net

51.140.184.11

51.105.64.0

51.140.144.36

51.105.72.32

51.105.64.32/29

51.105.72.32/29

51.140.144.32/29

51.143.209.224/27

USA

UltimoProductionEastUS.Database.Windows.Net

40.121.158.30

40.79.153.12

40.78.225.32

20.42.65.64/29

20.42.73.0/29

52.168.116.64/29

20.62.132.160/29

Production environment

Region
Server
IP Addresses
IP Address Subnets

Australia

UltimoProductionAUSFailover.Database.Windows.Net

13.73.109.251

13.77.48.10

13.77.49.32

13.77.49.32/29

104.46.179.160/27

Europe

UltimoProductionCloudFailover.Database.Windows.Net UltimoProductionEuropeFailover.Database.Windows.Net UltimoProduction2EuropeFailover.Database.Windows.Net

52.138.224.1

13.74.104.113

13.69.233.136/29

13.74.105.192/29

52.138.229.72/29

52.146.133.128/27

Germany

UltimoProductionGermanyFailover.Database.Windows.Net

51.116.56.0

51.116.57.32/29

51.116.54.96/27

India

UltimoProductionIndiaFailover.Database.Windows.Net

104.211.224.146

40.78.192.32/29

40.78.193.32/29

52.172.113.96/27

Sweden

UltimoProductionSwedenFailover.Database.Windows.Net

51.12.200.32/29

51.12.201.32/29

United Kingdom

UltimoProductionUKFailover.Database.Windows.Net

51.141.8.11

51.140.208.96

51.140.208.97

51.140.208.96/29

51.140.209.32/29

20.58.66.128/27

USA

UltimoProductionEastUSFailover.Database.Windows.Net

104.42.238.205

13.86.216.196

13.86.217.224/29

20.168.163.192/29

20.66.3.64/27

Security

Port 1433 needs to be allowed for all environments. If you want to use DAC, ports 1434 and 14000 – 14999 need to be allowed too. For more information on DAC, read this page.

If for some reason IP adresses and ranges are a problem, the alternative is to allow the DNS name(s) instead.

Ultimo uses for the connection TLS (Transport Layer Security) 1.2, the highest available level under Azure. For more information regarding TLS you can read https://en.wikipedia.org/wiki/Transport_Layer_Security

How to connect Power BI to the Ultimo database

Add the Power BI IP address(es) to the whitelist of your Ultimo database if you want the reports to be published to app.powerbi.com:

https://developer.ultimo.net/connectors/bi-platform/create-database-user

Open Power BI Desktop and at the popup window select Get data

Select Database and SQL Server database.

Press Connect.

Fill in the server and database as provided in the Ultimo portal. Press Ok.

Select the Database tab. Fill in the provided user name and password. Select at Select which level to apply these settings to the second option containing the server and database name. Press Connect.

The navigator is opened and you can start creating reports.

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