Technical Service jobs
This template can help you create an API to integrate Technical Service jobs. The template contains all relevant entities and properties of a technical service job (context 1 in table 'Job').
All relations from 'Job' to another entity have minimum read access to the 'Description'. This way you can easily receive the right information. Below is an overview of all entities, properties and filters of this template.
Additional entities, properties and filters can be added, which may be missing from the template but are necessary for your process. All entities can be found through the 'Entity overview' in the customisation tool of IFS Ultimo (consult application administrator or consultant).
Entities and properties
Filters
Change job status
For changing a job status we provide a 'POST' action that triggers a workflow in Ultimo. Below is an overview of all properties of this workflow. It's by default only possible to change jobs that comply with filters of entity 'Job', as described above. When those filters changed, this also applied to this workflow.
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